by Orvel Sternberg | Sep 7, 2018 | Customer, Mindset
Have you ever sold something to a good friend? Did you feel that obligation to help them get the best deal? Did you guide and lead them to get the perfect product that fit their needs and budget? Why? Why did you do that? Felt obligated? Fair thing to do? Wanted to...
by Orvel Sternberg | Aug 14, 2018 | Customer, Mindset, Selling
I recently had an experience where I almost had to beg a business to sell me a product. An incredible experience that I want to share with you. I recently moved to another state and was in the market to purchase a lawnmower since I had sold mine many years ago and I...
by Orvel Sternberg | Jul 25, 2018 | Customer, Image, Mindset, Time
This is what I think when I hear a salesman use this as an excuse for being late for a scheduled appointment….. SORRY, as in the salesperson is a sorry excuse for a professional. I’M, as in the salesperson thinks it’s all about THEM. LATE, as in the...
by Orvel Sternberg | Jul 17, 2018 | Customer, Objections, Opening, Payment, Selling
Coming from someone who has been selling for almost their entire adult life, that statement of I HATE SALESPEOPLE seems a bit harsh. So, let me explain what I mean. I hate salespeople who waste my time. I hate salespeople who play games and lie just to get a sale. I...
by Orvel Sternberg | Jul 13, 2018 | Closing, Customer, Image, Selling
When I first started selling automotive aftermarket products to new car dealerships, I learned how incredibly important it is to SERVICE the dealership that was selling my products. When I signed up a new car dealer to sell my products, some of my products were ‘front...
